Dikdic
Experts in recruitment across Africa
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FAQ — Dikdic
FAQ
Common questions
What are your turnaround times?
Within 24 hours we share relevant profiles. Within 3 days, you receive qualified candidates who are genuinely interested, already contacted and vetted by our team.
How do you find profiles in 24h? Are you sure they will be quality?
In reality, we could deliver them instantly, but our recruiters in charge of your requests have the professionalism to make sure each one matches the role 100%. Combined with the volume of incoming requests, we prefer to commit to a 24h service while doing everything we can to satisfy you as quickly as possible.
Which countries do you cover?
Our priority markets are Morocco, Tunisia, Côte d'Ivoire and Senegal. We also recruit in Cameroon, Benin, Togo, Burkina Faso, Gabon, Guinea, DRC, Ghana, Nigeria and South Africa, as well as for international roles requiring African talent.
Do you only recruit senior profiles?
No, we search for all profiles you consider difficult to find — technical specialists, senior salespeople, medical profiles, developers, logistics experts, country managers, expatriates and many others.
How is your model different from a classic recruitment agency?
We combine smart sourcing (AI-powered scanning of 600+ million profiles from multiple channels, with phone and email included), Africa-wide market knowledge and expert qualification. Our model is faster, more transparent and designed for rare profiles rather than mass recruitment. We also provide an HR portal with ERP tools designed to make candidate tracking and recruitment easier (HR ERP, CRM, interview reporting, and more).
Do you work confidentially?
Yes. Confidentiality is central to our approach, especially when approaching passive candidates or recruiting for sensitive roles.
Can you help with salary benchmarks?
Yes. Our talent mapping includes salary indications and market availability signals whenever possible.
How do you charge? Do you take a percentage of the salary?
No. We never bill a percentage of the annual salary. The quoted price always includes access to our HR portal: centralised recruitment management, candidate tracking, process optimisation and full autonomy. No classic recruitment agency needed: you get expert support and a full toolkit to hire on your own, if you choose.
Is the HR portal included or billed separately?
The Dikdic HR portal is your workspace: search tracking, candidate CRM, careers pages, interviews, documents and billing. It is available from your very first request, and you can keep using it on your own even with no active search.
Can I manage my employees and their performance reviews in Dikdic?
Yes. The Staff management module centralises employees, contracts and documents, the org chart, internal mobility and performance reviews: 3, 6 or 12-month cycles, a designated HR owner, automatic invitations, Google Meet or Microsoft Teams video calls, structured reports and full history.
Can I recruit internally and publish my own jobs?
Yes. You get an internal careers page (for your employees only) and a branded external careers page, with multi-channel job publishing and all applications centralised in your CRM.
How is AI used, and does a human stay in control?
AI scans, compares and prioritises profiles, summarises CVs and helps prepare interviews. It never decides alone: every profile is reviewed by a recruiter, and the hiring decision is always yours.
Where is our data hosted, and are you GDPR compliant?
Your data is hosted in the European Union (AWS eu-north-1, Stockholm), isolated per client and encrypted in transit and at rest. A DPA is available, along with full data export and deletion on request.
What happens if a candidate doesn't fit or leaves?
We relaunch the search according to the terms of the chosen service. We don't sell a hiring promise: we commit to delivering a volume of profiles matching the criteria defined with you.
How long does onboarding take?
No installation. Your workspace is created in minutes, your brief can be submitted the same day, and first profiles arrive within 24 to 72 hours.
